What can u expect from us:
HOW CAN YOU HELP US TO SERVE YOU?
- appreciating the efforts of our staff who are serving you, by dealing with them with mutual respect
- preparing the required documents in advance as would help to complete your transactions speedily and smoothly
- producing all supporting identification documents and data required to obtain services
- informing as soon as possible of any error or a modification in data
- informing us if any changes in personal information or circumstances relating to the requested service
- responding to all inquiries by services centres so as to serve you better
- sharing with us your comments and suggestions, whether they be positive or negative
- complying with all legal requirements necessary for use of our services
SERVICE TIMES & LOCATIONS
From Monday to Friday of every working week, except official holidays.
Starting at 7:00 AM to 4:00 PM in the offices of the General Administration Of Customs and Customs Centers.
On Friday starting from 7:00 am to 12:30 PM
Customs Service Centers are open at varying timings which can be ascertained by contacting us on the numbers below
YOU CAN DIRECTLY COMMUNICATE THROUGH:
TOLL FREE: 800555
FAX: 0097126731150
MAILBOX: ABU DHABI 255
EMAIL: follow-up@adcustoms.gov.ae
WEBSITE: https://www.adcustoms.gov.ae/
HAVE A QUESTION?
We are happy to help you
