The General Administration of Abu Dhabi Customs is a government entity responsible for implementing the customs policy set by the competent authority in the United Arab Emirates. It serves as the primary gateway for the Emirate of Abu Dhabi in terms of overseeing the movement of passengers and goods across various border crossings and collecting customs duties according to the country's laws and regulations.

Abu Dhabi Customs has a clear strategic direction to become a world-class customs authority driving change to enhance security, facilitate trade, and provide distinguished services. This contributes to establishing Abu Dhabi as the preferred destination for global business by implementing the best global customs practices and adopting advanced digital technologies aligned with the Fourth Industrial Revolution. It also envisions the future through innovative solutions supporting its vision and objectives.

Abu Dhabi Customs employs the latest technologies and advanced systems to achieve operational excellence, improve cost-efficiency, and optimize business and customs operations. This enhances capabilities while supporting interoperability with strategic partners and contributing to community and national security protection.

Furthermore, Abu Dhabi Customs also continuously strengthens cooperation with international organizations and customs administrations from around the world to create more flexible customs procedures by integrating modern innovations and technologies to keep pace with evolving times. Such efforts aid regional and global trade movement and supply chain operations.


leadership
Mission

We work with our partners to ensure the society’s security, safety and economic prosperity through facilitating legitimate trade across the Emirate’s borders in line with the applicable regulations and policies.

Vision
Vision

World-Class Customs Authority that drives security, trade facilitation and service excellence.

vission, mission and values
Values

Empowerment, Collaboration, Innovation, Partnership, Integrity, Accountability

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