What is the Authorized Economic Operator Program
It is a voluntary program based on a culture of security and compliance for business entities committed to internationally recognized security standards by the World Customs Organization (WCO), as outlined in the SAFE Framework of Standards to Secure and Facilitate Global Trade.
The Authorized Economic Operator (AEO) Program was officially launched in the United Arab Emirates in October 2016, alongside the adoption of the national AEO policy, which includes the rules, procedures, and list of in accordance with the SAFE Framework of Standards. As of Q1 2025, the number of certified companies in the UAE has exceeded 133.
Program Objectives
The objective of the program is to support and strengthen the partnership between Customs Administrations and the business community by enhancing compliance, security, and trade facilitation, through identifying trusted and secure operators within the business community and promoting best practices at all levels across the international supply chain.
GCC Authorized Economic Operator Program
The national program has been elevated to a unified program across GCC countries, aiming to enhance trade and economic cooperation by simplifying and facilitating customs procedures. The GCC AEO Program came into effect on 1 January 2023, and the GCC AEO Unified Guide was issued.
– To view the unified guide, procedures, and related details:
· GCC AEO Program Application Form
· List of Benefits for GCC Authorized Economic Operator in GCC Countries
· Controls and Procedures for Filing an Appeal for GCC AEO
GCC Benefits
Once the GCC Authorized Economic Operator status is granted by the relevant Customs Administration, the operator receives a package of approved and dedicated facilitations across all member states.
Mutual Recognition Agreement
An agreement signed between two countries whereby both parties recognize the standards of each other’s AEO programs.
Mutual Recognition Agreements of the AEO Program in the United Arab Emirates:
- South Korea (Implemented)
- People’s Republic of China (Implemented)
- Kingdom of Saudi Arabia (Implemented)
- Kingdom of Bahrain (Implemented)
- State of Kuwait (Implemented)
- Sultanate of Oman (Implemented)
- State of Qatar (Implemented)
- Indonesia (Implemented)
- India (Implemented)
- And several other countries
Benefits of Mutual Recognition Agreements
The list of mutual recognition benefits includes the following:
- Reduced inspection rates for imports
- Simplified verification of import-related documents
- Faster clearance of imported goods
- Designation of contact officers to handle clearance-related matters for certified operators